How can managers reward the ability to make their employees independent?
July 06, 2023
A manager’s qualities are judged by their ability to make their employees independent. This is their main responsibility, and a significant part of a company’s ...
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Remote selling: a threat or an opportunity?
October 01, 2021
Sixty-four per cent of B2B companies plan to increase the number of ‘hybrid’ salespeople (who interact with clients via video, phone, apps, and occasionally in ...
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NPS: how do you take into account the Net Promoter Score in your incentive compensation plan?
April 14, 2021
“In addition to the NPS, every month, one or two employees from the customer relations department come to the management committee to provide customer feedback....
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